+1 408-878-6810
We help if

Washer does not dispense detergent

Issue description:

Sometimes it happens that after washing for some reason the powder remains unused in the tray of a household washing machine, and the laundry is dirty. Why is this happening, what are the reasons for this phenomenon.

If the powder remains in the tray during washing, then there can be many reasons for this, for example:

poor quality powder

its wrong amount

wrong choice of the program mode for washing

low water pressure

faulty water flow switch valve.

Find out why the washing machine does not pick up powder from the tray by following a series of steps to check the device. There are several ways to determine the cause of the incident and eliminate it.

What to check first

First try to close, reopen the main cold water tap. Check the water pressure by opening a tap in the bathroom, for example. Also, if the apartment uses old water pipes, then the protective nets on the tap can be clogged with various debris, pieces of rust that do not let water through them.

Low water pressure can be with the simultaneous use of water from other taps (kitchen, bathroom, toilet ).

First of all, we exclude the factors associated with the detergent itself, its quality, quantity, dosage. Next, you need to check:

the water supply to the machine (whether its supply valve is open, whether the water pressure is sufficient)

the correct choice of compartment for the detergent powder in the tray

the water supply channel to the compartment with the powder (may be clogged)

the correct amount of powder used (it is better to use a measuring spoon)

whether the water supply valve is fully open (if it is not open all the way, water can be drawn into the machine's tank very slowly and for a long time)

whether the tray is not littered with rinsing powder that has adhered to a lump or dried out from the previous wash, you should remove the tray, rinse thoroughly with warm water

whether the amount of required powder has been filled in correctly.

The quality of the detergent powder is of great importance. If the powder is of poor quality or fake, then it can be taken in lumps, dissolve poorly. If it was poured more than necessary, it can also remain in the compartment or become lumps. The required amount of powder for washing is usually indicated on the label of the detergent and is calculated based on the amount of dirty laundry put in the washing machine.

Problems with the water supply

The reasons for not rinsing the powder out of the tray with water can also be:

Low head water. If the pressure is weak, the water will not be able to wash the powder out of the compartment well. It will remain on the walls, accumulate, clog the water inlet channel.

Check if the water supply valve to the washing machine is fully open.

If the pressure is good, then you can still check the filling valve filter, which is often clogged due to poor quality water inside the water pipes.

Clogged mesh filter

Clogged mesh filter located in front of the water inlet valve is often the reason for the presence of unused powder inside the tray after washing. To clean it you need to:

disconnect the washing machine from the power supply

turn off the water supply tap

remove by unscrewing the inlet hose attached to the back of the machine body

carefully pull out the filter with pliersSometimes it happens that after washing for some reason the powder remains unused in the tray of a household washing machine, and the laundry is dirty. Why is this happening, what are the reasons for this phenomenon.

If the powder remains in the tray during washing, then there can be many reasons for this, for example:

poor quality powder

its wrong amount

wrong choice of the program mode for washing

low water pressure

faulty water flow switch valve.

Find out why the washing machine does not pick up powder from the tray by following a series of steps to check the device. There are several ways to determine the cause of the incident and eliminate it.

What to check first

First try to close, reopen the main cold water tap. Check the water pressure by opening a tap in the bathroom, for example. Also, if the apartment uses old water pipes, then the protective nets on the tap can be clogged with various debris, pieces of rust that do not let water through them.

Low water pressure can be with the simultaneous use of water from other taps (kitchen, bathroom, toilet ).

First of all, we exclude the factors associated with the detergent itself, its quality, quantity, dosage. Next, you need to check:

the water supply to the machine (whether its supply valve is open, whether the water pressure is sufficient)

the correct choice of compartment for the detergent powder in the tray

the water supply channel to the compartment with the powder (may be clogged)

the correct amount of powder used (it is better to use a measuring spoon)

whether the water supply valve is fully open (if it is not open all the way, water can be drawn into the machine's tank very slowly and for a long time)

whether the tray is not littered with rinsing powder that has adhered to a lump or dried out from the previous wash, you should remove the tray, rinse thoroughly with warm water

whether the amount of required powder has been filled in correctly.

The quality of the detergent powder is of great importance. If the powder is of poor quality or fake, then it can be taken in lumps, dissolve poorly. If it was poured more than necessary, it can also remain in the compartment or become lumps. The required amount of powder for washing is usually indicated on the label of the detergent and is calculated based on the amount of dirty laundry put in the washing machine.

Problems with the water supply

The reasons for not rinsing the powder out of the tray with water can also be:

Low head water. If the pressure is weak, the water will not be able to wash the powder out of the compartment well. It will remain on the walls, accumulate, clog the water inlet channel.

Check if the water supply valve to the washing machine is fully open.

If the pressure is good, then you can still check the filling valve filter, which is often clogged due to poor quality water inside the water pipes.

Clogged mesh filter

Clogged mesh filter located in front of the water inlet valve is often the reason for the presence of unused powder inside the tray after washing. To clean it you need to:

disconnect the washing machine from the power supply

turn off the water supply tap

remove by unscrewing the inlet hose attached to the back of the machine body

carefully pull out the filter with pliersSometimes it happens that after washing for some reason the powder remains unused in the tray of a household washing machine, and the laundry is dirty. Why is this happening, what are the reasons for this phenomenon.

If the powder remains in the tray during washing, then there can be many reasons for this, for example:

poor quality powder

its wrong amount

wrong choice of the program mode for washing

low water pressure

faulty water flow switch valve.

Find out why the washing machine does not pick up powder from the tray by following a series of steps to check the device. There are several ways to determine the cause of the incident and eliminate it.

What to check first

First try to close, reopen the main cold water tap. Check the water pressure by opening a tap in the bathroom, for example. Also, if the apartment uses old water pipes, then the protective nets on the tap can be clogged with various debris, pieces of rust that do not let water through them.

Low water pressure can be with the simultaneous use of water from other taps (kitchen, bathroom, toilet ).

First of all, we exclude the factors associated with the detergent itself, its quality, quantity, dosage. Next, you need to check:

the water supply to the machine (whether its supply valve is open, whether the water pressure is sufficient)

the correct choice of compartment for the detergent powder in the tray

the water supply channel to the compartment with the powder (may be clogged)

the correct amount of powder used (it is better to use a measuring spoon)

whether the water supply valve is fully open (if it is not open all the way, water can be drawn into the machine's tank very slowly and for a long time)

whether the tray is not littered with rinsing powder that has adhered to a lump or dried out from the previous wash, you should remove the tray, rinse thoroughly with warm water

whether the amount of required powder has been filled in correctly.

The quality of the detergent powder is of great importance. If the powder is of poor quality or fake, then it can be taken in lumps, dissolve poorly. If it was poured more than necessary, it can also remain in the compartment or become lumps. The required amount of powder for washing is usually indicated on the label of the detergent and is calculated based on the amount of dirty laundry put in the washing machine.

Problems with the water supply

The reasons for not rinsing the powder out of the tray with water can also be:

Low head water. If the pressure is weak, the water will not be able to wash the powder out of the compartment well. It will remain on the walls, accumulate, clog the water inlet channel.

Check if the water supply valve to the washing machine is fully open.

If the pressure is good, then you can still check the filling valve filter, which is often clogged due to poor quality water inside the water pipes.

Clogged mesh filter

Clogged mesh filter located in front of the water inlet valve is often the reason for the presence of unused powder inside the tray after washing. To clean it you need to:

disconnect the washing machine from the power supply

turn off the water supply tap

remove by unscrewing the inlet hose attached to the back of the machine body

carefully pull out the filter with pliers

rinse it thoroughly, refit it and screw on the hose.

Water inlet valve defective

During the normal washing process, the valve opens and the machine is filled with the required amount of water. But if the valve is faulty, broken, then water may flow in a small amount or not at all. In this case, the machine gives a signal about the lack of water. This is why powder remains inside the washing machine. This problem can only be solved by replacing the valve.

Clogged pipes

The washing machine does not pick up all the powder from the tray if the pipe for draining the cleaning solution into the machine's tank is clogged. This can be determined by the remaining water in the powder compartment, or because water may spill out of the tray.

The powder receptacle itself is clogged

The tray in which the tray itself with compartments for powder and other detergents is located should also be washed periodically to prevent clogging.

The door of the loading hatch is not closed

The reason why the powder is not washed off in a household washing machine may be the door that does not close tightly due to a broken locking tab on it, or a latch in the cabinet lock ... In this case, water supply will not be carried out, washing will not start. This is often due to the skewing of the hinges on the door or the stem falling out of the tongue that serves for it.

Water supply inlet valve is broken

This element is responsible for the timely supply of water inside the machine. When a signal is received that there is already enough water in the wash tub, the valve shuts off the water. If the valve is broken, it will not open, water will not be able to supply.

rinse it thoroughly, refit it and screw on the hose.

Water inlet valve defective

During the normal washing process, the valve opens and the machine is filled with the required amount of water. But if the valve is faulty, broken, then water may flow in a small amount or not at all. In this case, the machine gives a signal about the lack of water. This is why powder remains inside the washing machine. This problem can only be solved by replacing the valve.

Clogged pipes

The washing machine does not pick up all the powder from the tray if the pipe for draining the cleaning solution into the machine's tank is clogged. This can be determined by the remaining water in the powder compartment, or because water may spill out of the tray.

The powder receptacle itself is clogged

The tray in which the tray itself with compartments for powder and other detergents is located should also be washed periodically to prevent clogging.

The door of the loading hatch is not closed

The reason why the powder is not washed off in a household washing machine may be the door that does not close tightly due to a broken locking tab on it, or a latch in the cabinet lock ... In this case, water supply will not be carried out, washing will not start. This is often due to the skewing of the hinges on the door or the stem falling out of the tongue that serves for it.

Water supply inlet valve is broken

This element is responsible for the timely supply of water inside the machine. When a signal is received that there is already enough water in the wash tub, the valve shuts off the water. If the valve is broken, it will not open, water will not be able to supply.

rinse it thoroughly, refit it and screw on the hose.

Water inlet valve defective

During the normal washing process, the valve opens and the machine is filled with the required amount of water. But if the valve is faulty, broken, then water may flow in a small amount or not at all. In this case, the machine gives a signal about the lack of water. This is why powder remains inside the washing machine. This problem can only be solved by replacing the valve.

Clogged pipes

The washing machine does not pick up all the powder from the tray if the pipe for draining the cleaning solution into the machine's tank is clogged. This can be determined by the remaining water in the powder compartment, or because water may spill out of the tray.

The powder receptacle itself is clogged

The tray in which the tray itself with compartments for powder and other detergents is located should also be washed periodically to prevent clogging.

The door of the loading hatch is not closed

The reason why the powder is not washed off in a household washing machine may be the door that does not close tightly due to a broken locking tab on it, or a latch in the cabinet lock. In this case, water supply will not be carried out, washing will not start. This is often due to the skewing of the hinges on the door or the stem falling out of the tongue that serves for it.

Water supply inlet valve is broken

This element is responsible for the timely supply of water inside the machine. When a signal is received that there is already enough water in the wash tub, the valve shuts off the water. If the valve is broken, it will not open, water will not be able to supply.

Washer does not dispense detergent

Solution:

In what cases it is required to contact the master

All that concerns external causes of malfunctions associated with the remaining powder in the tray, such as problems with the powder, filter mesh, clogged pipes, then they can be eliminated by yourself.

But everything that applies to malfunctions of the water supply system, software module or replacement of inlet valves, it is better to entrust the specialists who carry out repairs, following the manufacturer's technological maps, using original spare parts. If you need help with urgent washing machine repair, call us right now!